We help law firms turn more leads into paying clients, get more production from their staff, and improve their profit margins.
Less money spent to acquire clients, higher lead-to-client close rates, and better profit margins.
We figure out what it costs to retain a new client, how much revenue that client brings in, and where your intake and sales process can turn more of the leads you already have into paying clients.
More clients from the same ad spend, more revenue from every lead source, and a clearer picture of where to put your next marketing dollar.
We help your intake and sales team turn more qualified prospects into retained clients. That includes sales training, creating high standards and processes for them to follow, and eliminating steps that create friction for potential clients to retain your firm.
You book more consultations, get more prospects to show up, and sign more clients.
We track which lead sources produce paying clients, how much revenue they produce, and how each channel performs over time. Then we change one variable at a time (A/B test) and measure the impact to revenue before we change anything else. We do not make changes based on weak attribution or anecdotes. If several ads or channels may have influenced the same client, we account for it.
More money behind the sources that consistently produce paying clients and continued testing so your paid ads produce more revenue per dollar.
We figure out how much time your attorneys and paralegals spend working on a client file and create caseload and production targets by case type and number of files. We then build compensation and bonus models that pay attorneys more when they produce more revenue. This often means you need fewer attorneys to handle more cases, so you spend less to make more.
Your team serves more clients before you add another salary, and you hire in time to keep growing.
We define the core functions of each employee role and spell out exactly what each person is responsible for. In smaller firms, people may wear several hats, but we draw clear lines between responsibilities so employees are not constantly bouncing between unrelated tasks that require different skills. We create SOPs for every support staff process, set measurable standards for each role, and train managers to compare actual performance against those standards and provide feedback in real time.
Your employees will have clear expectations, your managers will manage staff based on data, and your firm will serve more clients with fewer mistakes and more consistent results.
We help you complete more client matters and collect more of the money you have earned. We also improve how your firm collects payments so more clients pay on time. We set minimum communication standards so attorneys stay in regular contact with every client they represent, and we create clear processes to resolve client issues within minutes or hours rather than days or weeks.
You take more clients to the finish line and your firm collects more revenue from them.
We help your team deliver the service clients expect and build a simple process for asking satisfied clients to leave a 5-star review.
More 5-star reviews give potential clients more reasons to trust your firm before they ever pick up the phone, which means your ads produce more clients for less money.
We review every recurring meeting to make sure it has a clear agenda and purpose. If a meeting is only repeating numbers your staff could read on their own, we move that to Slack or email. When bringing people together helps you make decisions, solve client or staffing problems, coach employees, or coordinate between attorneys and support staff, you get faster decisions, clear accountability, and fewer unresolved issues.
Fewer unnecessary meetings mean more uninterrupted time and more productive employees.
We help you make better hiring decisions by teaching you and your managers how to interview someone. We teach you how to use open-ended questions, structured follow-ups, and specific prompts that help you understand how someone thinks, communicates, solves problems, and responds when something goes wrong. We also provide interview questions, decision trees, and follow-up prompts your managers can use when a candidate’s answer raises a concern or deserves a deeper look.
Less time wasted hiring and replacing people, more productive employees, and more revenue produced for every salary you add.
By the end of our engagement, fewer day-to-day decisions need your attention and involvement. You can focus on growing your firm, spend time with your family, or leave the office knowing the business will function without you.
Your time in your firm becomes a choice, not a requirement.